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What is the smart phone line access fee?

Member

What exactly is the $40 charge that says Smartphone Line Access? Is that basically the privilege of using Verizon? It's in addition to my $30 charge for the everything plan of talk and text

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Re: What is smart phone line access?

Sr. Leader

The $30 More Everything is a "bucket" of data (1GB is $30, I believe), unlimited calling minutes, and unlimited texting.  You can connect up to 10 lines to share the data, and all the lines will have unlimited minutes and text, and each line access fee is $40, unless that line is out of contract, then it's $25 on More Everything, or $20 on the new, current Verizon plan.

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Re: What is smart phone line access?

Sr. Member

that's part of the plan charge. it's a basic component of the Verizon wireless billing system.

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Re: What is smart phone line access?

Sr. Leader

The $30 More Everything is a "bucket" of data (1GB is $30, I believe), unlimited calling minutes, and unlimited texting.  You can connect up to 10 lines to share the data, and all the lines will have unlimited minutes and text, and each line access fee is $40, unless that line is out of contract, then it's $25 on More Everything, or $20 on the new, current Verizon plan.

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Re: What is smart phone line access?

Member

It is an extorion fee that Verizon dreamed up to get more money from customers.  I have spent the last 4 hours trying to delete this from my account!


@fernandobot wrote:

that's part of the plan charge. it's a basic component of the Verizon wireless billing system.


 

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Re: What is smart phone line access?

Sr. Member

So just change to a plan that doesn't have line access charges 

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Re: What is smart phone line access?

Member

how can I do the?

or which ones are these plans?

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Re: What is smart phone line access?

Customer Support

We want you to have the right information. The current Unlimited plans do not have line access fees. Shared Data plans have Line Access Fees. Learn more here: https://www.verizonwireless.com/plans/ . BrittanyC_VZW

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Re: What is smart phone line access?

 
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Re: What is smart phone line access?

I disagree with this response, and what I get from it is that I could pay $60 each for my 2 lines with unlimited everything rather than $110 for 2 lines that “share” unlimited everything (which is pointless anyway if it’s unlimited) and actually save $30/month by not having to pay the smartphone access fee just because we “share” versus having our own bucket of Unlimited talk text & data? I’m confused!!! I switched to Verizon from at&t because it was “sold to me as being comparable but went from a bill of $120/ month to $160/month!  The smartphone line access fee was NEVER mentioned to me and when I ask for an idea of what my monthly charge would approximately be, it was not included in that either. Not a very good decision in the long run! It seems like Verizon does not like to be up front and transparent with their business. 

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Re: What is smart phone line access?

Customer Support

Killerbluecoat8893, we want to welcome you to the Verizon family. Making sure you receive accurate information regarding your price plan is important. Allow us the opportunity to review the details of your concern. We do not charge a "line access fee" with all of our plans. We would like the opportunity to break down the details of your plan to avoid confusion. Which price plan are you on? This information can be viewed directly from your bill or My Verizon account. 

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