Highlighted

What is the size limit for a video using VZW Messaging

rf444
Member

I've tried a few times to send videos with VZW Messenger but every time it gets rejected for being too large.  I don't see a setting anywhere and these videos aren't that big.  What's the trick??

Thank you,

Ron

Labels (1)
0 Likes

Re: What is the size limit for a video using VZW Messaging

Customer Service Rep

rf444,

Oh no, let's get these videos sending without any errors. What's the make and model of your device? Did you ever have the ability to send the messages before? Please share details.

KarenC_VZW
Follow us on Twitter @VZWSupport

0 Likes

Re: What is the size limit for a video using VZW Messaging

rcschnoor
Sr. Leader

I may not simply be a matter of size, it may also be a matter of resolution.

In the past, I have tried to send a video which was not able to be sent because it failed to meet the size restrictions of the texting app. I tried repeatedly to shorten the video until it was not worth sending. I then lowered the resolution of the phone when taking another video to a lower resolution and was able to send the video even though the file size was larger then the size of a higher resolution video I had previously tried to send.

I believe I had to lower the resolution to 640x480 in order to send the video attached to a text. Whether or not this is still the case, I do not know as I rarely send video MMS.

0 Likes