Visual Voice Mail Messages Lost

Member

I just received an update to Visual Voice Mail about an hour ago, and when I opened the app I saw that a lot of my old voice mails were GONE.   I had a lot of messages from when my kids were toddlers, and they were priceless to me.  Is there any way I can get them back?

Labels (1)
0 Likes
1 Solution

Correct Answers
Highlighted

Re: Visual Voice Mail Messages Lost

Community Manager
Community Manager

Sorry to hear about your voicemails nkonopka. I can definitely understand wanting to retain those messages. If you dial *86 from your phone, are the messages still available? What type of phone do you own?

NicandroN_VZW

Follow us on twitter @VZWSupport

View solution in original post

0 Likes
Highlighted

Re: Visual Voice Mail Messages Lost

Community Manager
Community Manager

Sorry to hear about your voicemails nkonopka. I can definitely understand wanting to retain those messages. If you dial *86 from your phone, are the messages still available? What type of phone do you own?

NicandroN_VZW

Follow us on twitter @VZWSupport

View solution in original post

0 Likes
Covid19