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Version bill

Member

Has anyone else had their bill come in earlier than when their billing cycle actually ends??

This last payment, it was about a week earlier than the billing cycles end date.

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Re: Version bill

Customer Support

Lesson - We want to ensure your billing concerns are properly addressed. I'm here to help. Typically, your bill payment is due 5 days before your bill cycle end date. We bill for services a month in advance but for usage in arrears. For example, if your billing cycle ends on the 28th, your next bill dated October 28th would show services being billed from October 29th - November 28th, any usage over the plan from the prior month of September 29th - October 28th and would have a bill cycle due date of November 23rd (no later than the 27th to avoid any late fees). You should receive your bill via mail 7-10 business days (M-F) after your bill cycle date but it should be available to view online 3-4 business days after your bill cycle date. I hope this helps.


EbonyR_VZW
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