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Verizon used to be so good!

Member

The live customer service used to be so good.  I have been on hold for 26 minutes. The long waits happen when trying to speak to a human. 

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Re: Verizon used to be so good!

Customer Support

I'm sorry you had to wait Ebeecelly. We would love to help here. What can we assist with?JoeL_VZW

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Re: Verizon used to be so good!

Sr. Member

That's what happens when Verizon doesn't hire enough, pay enough and fellow customers holding up the line for stuff they can do themselves.

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