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Verizon says I used 7gb of data in 24 hours?!

Brittlebug
Member

im on the $50 for 7gb, I paid on the 10th, the 11th I got a text saying I was out of data, and I would have 28 days of this unbearable slow speed. Never have I used it so fast. It usually takes at least 3 weeks before I run out. Who can I call and dispute is to a live agent?

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Re: Verizon says I used 7gb of data in 24 hours?!

Community Manager
Community Manager

Brittlebug, I know how important it is to know how your data is being used. I'd be happy to point you in the right direction, so you can get this sorted out. It sounds like the plan you are describing is one of our prepaid plans. Please reach out to our Prepaid Customer Service team at 888-294-6804 for assistance in finding out more about your data usage.

MichelleH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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