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Verizon Wireless customer service getting worse and worse.

mikeeacho
Member

Has anyone else noticed the custoemr service at VZW is going downhill? I used to be able to call in or get a chat. Now everything is a robot wiht no good answers.

Am I doing something WRONG? How do I get help? Is there a secret number?

I might have to look at TMO. I don't mind paying extra for ZVW if I can get good customer service, but lately it is been difficult.

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