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Verizon Up - Credits are not posting

Member

I still receive notifications and emails about Verizon Up rewards, but for some reason, I have not received any credits since June of 2018. Up until that point, the program had worked beautifully. I didn’t unenroll or make any changes to my Verizon Up, so I’m not sure what is going on here. 

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Re: Verizon Up - Credits are not posting

Community Manager
Community Manager

Having full access to your Verizon Up rewards is crucial, and I'm sorry you've been experiencing problems with your Verizon Up subscription. We want you to enjoy and take full advantage of the great rewards we offer; free event tickets, gift cards, device discounts, local deals, and much more. To enjoy the Verizon Up rewards, we want to make sure that you enrolled in the past. Please visit our "Verizon Up Rewards FAQs" page https://www.verizonwireless.com/support/verizon-up-faqs/ refer to the "General Information and Membership" section # 2 and # 3. How does this work for you? Please keep us posted. It’s our way of saying thanks and giving back to our customers m.vzw.com/m/UpSocial

EvelynR_VZW

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