Usage not updating

dooseylou
Member

I check usage daily to avoid running over. My usage has not changed for five days. Any body got an idea why? 

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Re: Usage not updating

Ann154
Expert

Are you close to your billing cycle date? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Usage not updating

bearone21
Leader

setup alerts of 50, 25 & 10%.

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Re: Usage not updating

Community Manager
Community Manager

dooseylou, we want to make sure that you can keep track of your data usage. Can you please confirm how you are checking your usage? Is the usage set to your Bill Cycle date?

JoseL_VZW

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