I want to upgrade my phone but there's a crack in the bottom right corner. I still owe 280 for the phone. I can't upgrade online unless I say that the phone has physical damage but that'd be a lie. Is there any way around this? Also it said if I returned the phone and that there was damage that I would be charged a fee. How much is the fee?
Amblon20 We see Ann154 provided you with some helpful information. If you need further assistance please let us know. I'm also including an FAQs link on Damage Device Fees: http://vz.to/2BkZl6w
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