Highlighted

Unlawful billing

Danc1470
Member

My Verizon, page says that billing ends on the ninth of the month. Yet Verizon charges for the entire day. Legally, if it ends on that day then they can't charge for that day. Somebody needs to stop them. All they have to do is be accurate with the info they post on the site.

Labels (1)
0 Likes

Re: Unlawful billing

zellerandy
Sr. Member

Your bill ends on the 9th.  The 9th is over at midnight so technically what they are saying is correct?  Does it matter if they end it on the 9th or the 8th you still pay for the same amount of days?  I feel like your just looking to complain

0 Likes

Re: Unlawful billing

tbo27
Sr. Member

if your billing cycle date is the 9th then it runs from the 10th to the 9th each month. billing goes until midnight on the 9th

0 Likes

Re: Unlawful billing

Danc1470
Member

If it ends on the ninth, then legally, when it becomes the ninth is the

deadline. Not when it becomes the tenth.

0 Likes

Re: Unlawful billing

mama23dogs
Sr. Leader

No.   It ends ON the 9th, not BEFORE the 9th.   If your billing is from the 10th to the 9th it is inclusive.  (look it up)

Which means your new billing period starts on the 10th.

Re: Unlawful billing

Danc1470
Member

They don't say that. "It ends on the ninth." Means, when it becomes the

ninth, it is over. 12:00:01am is the scientific and official beginning of a

day. Therefore, that is when it should end as they denote, by saying that

"it ends on the ninth".

0 Likes

Re: Unlawful billing

mama23dogs
Sr. Leader

RIiiiight.

so if your new billing cycle starts on the 10th, when exactly (time and date) does that begin?

think about it.

Re: Unlawful billing

mama23dogs
Sr. Leader

BY the way.   Your work week ENDS on Friday.  Your weekend ends on Sunday.

The year ends on December 31st.  

Re: Unlawful billing

Danc1470
Member

And that is precisely the problem. One ends on the 9th and the other starts

on the 10th. However they do not tell you that your billing cycle starts on

the 10th. They tell me the billing cycle ends on the 9th. End of story by

what they say, the billing cycle ends on the 9th, that would mean that the

new billing cycle starts on the 9th. However that's not what happens. The

billing cycle ends on the 9th but the new billing cycle starts on the 10th.

Therefore the whole day of the ninth should be free. All a matter of

wording. The legality of their wording, is that they are breaking the law

by charging the 9th to the old billing cycle.

0 Likes

Re: Unlawful billing

GZRX
Novice

So if your billing ends on the 9th, the start of the next cycle would be on the 10th.  According to your theory your account should have one free day each month or a day without service.