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Trying to upgrade my phone using Online my verizon

jimeeye
Member

Why is upgrade my device not working on verizon wireless accxount website? I click on upgrade my device and spinning wheel sits forever. Tried two different web browsers same results. Whats up?

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Re: Trying to upgrade my phone using Online my verizon

Community Manager
Community Manager

I'm sorry to hear about the roadblock when you are trying to upgrade online, jimeeye. What phone are you trying to upgrade in to? Have you tried to clear the cookies and cache from the browser so you can retest the issue? 

 

 

JoeyM_VZW

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