I am trying to obtain a copy of my text message log from prior months for one particular phone number on just one of my lines. I have checked prior billing which includes phone calls but I need the text message number log of dates and times and not the calls. How do I go about obtaining that information?
Hello, we know it's important to have access to your usage records, and here are the instructions on how to find them. Please use the following link to review the steps: https://www.verizonwireless.com/support/text-messaging-faqs/ Click on View Messages on the right side and then scroll down to number 4. We are here if you have any other questions.