System Error Code 251 every time I try to buy a ringback tone jukebox

kirstena92
Member

Hello!

Every time I try to purchase the ringback tone jukebox I want on the Verizon tones app, I continuously get an ALERT that says:  System Error.  Please try again later.  ERROR CODE: 251.

I try over and over again.  I've uninstalled and re-installed the app.  I've rebooted by phone.  I've logged in and out.  I contacted customer service and they were of no help.  Does anyone even know what Error Code 251 is?  I've been searching the internet and can't find it.

Any help you can provide would be appreciated!  Thanks!

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Re: System Error Code 251 every time I try to buy a ringback tone jukebox

bearone21
Leader

perhaps the tone you're trying to use isn't compatible with your phone.

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