Switch from att didn't get rebate

Dnmom
Member

I have done all the steps they wanted. There was a misunderstanding about who had to request the rebate I have talked to the switch department several times a guy helped me get it all right and it still got rejected.  I am so frustrated I may switch to someone else.

Labels (1)
0 Likes

Re: Switch from att  didn't get rebate

naansalad
Sr. Member

call 844-408-8470 and ask what is rejection reason unless they gave you already...sharing that info might help us to tell you more

0 Likes

Re: Switch from att  didn't get rebate

Dnmom
Member

They said I filed too late but the guy that got everything straight for me told me he was sending it to a supervisor and it should all go ok through.  ( I have 4 lines) I spent a ton of time loading the receipts resending stuff that wasn't clear

0 Likes

Re: Switch from att  didn't get rebate

naansalad
Sr. Member

so look like it was not submitted in timely or allowed time .

now if its been denied by supervisor no clue who can approve it

0 Likes