Suspended service on a promise to pay

[swmarree]

I have a promise to pay on my account and the date hasnt arrived, but they interrupted my service. I still have three days to pay.

[UpstateWinds]

I dont believe a promise to pay stops suspended services, only to prevent collections activity.

A promise to pay is a type of payment arrangement and a commitment to pay a certain amount by a specific date to prevent collections activity.

https://www.verizonwireless.com/support/promise-to-pay-faqs/