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Slow VErizon internet

jofirm
Member

Why does my Verizon internet slow way down at certain times of the day?

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Re: Slow VErizon internet

Ann154
Expert

One word. Congestion.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Slow VErizon internet

John_Getzke
Leader

That particular cell is likely getting overloaded at peak times of the day.  Unless Verizon can detect a problem or wants to dedicate more resources to your area there isn't much you can do about it other than try to use the service outside of the congested times.

Feel free to give VZW a call and provide them with some info.  They can have local tower techs check on it.

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Re: Slow VErizon internet

Community Manager
Community Manager

jofirm-

I feel your need for speed! I'm on the scene and eager to get to the bottom of this right away. How long have you been experiencing slow data speeds? What zip code are you located in? Are any other services (call/text) impacted?

AmberK_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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