Kingjames, I understand the importance of customizing the phone startup screen to your preference. We'll work together to get that screen back. Has anything else changes since you noticed the different start up photo, i.e. new app, software update? What is your device's make and model? Around when did you notice the different image at startup?
La'SindaT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!