Return box for phone credit

Tishyrn
Member

Hello 

I recently upgraded a phone and want to get the $100 credit but I have never received a box or label to return the old phone. How do I get this ? I've sent several messages. 

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Re: Return box for phone credit

Community Manager
Community Manager

Hello Tishyrn, being on top of your equipment credit is vital, especially if you have not received a return box or label for the device. Please elaborate, what did the promotion consist of (terms/conditions, restrictions, equipment return process)? When did you upgrade the phone?

 

GilbertoL_VZW

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