This doesn't work. I click the Pay off and Keep Device radio button and then it forces me to still click the Upgrade button, only to take me to a list of devices that it wants me to buy. I DO NOT WANT TO BUY ANOTHER DEVICE. JUST PAY THIS ONE OFF AND THEN BE DONE WITH THIS STUPID WEBSITE.
We understand looking to pay off your agreement early. WE want you to be able to get this done. Do you get the same results if you try to make the payment using the application? Please follow this link, https://www.verizonwireless.com/support/device-payment-faqs/ to view all options to pay off your agreement; when on this page scroll down to Installment Agreement and Payment #4.