Past due fee

Johnnywhite01
Member

I am only $0.02 for some unknown reason. I am being charged $5.00!! for that?

I think I will NOT pay that this month or any other month, So will you charge me another $5.00 ????

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Re: Past due fee

rcschnoor
Sr. Leader

Yes, if you fail to pay your balance in full each month, you will likely get a late payment charge. Eventually, your service may even be cut off. It can't hurt to call in to CS and ask to have the $5 charge reversed for such a small "oversight".

 

Of course if you call in with the attitude your post appears to have, you will not likely receive any consideration.

Re: Past due fee

Community Manager
Community Manager

Johnnywhite01, we sent over a Private Note to continue in on this troubling experience.


DavidH_VZW

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