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PAID MY BILL WITH MY CREDIT CARD BUT WAS TERMINATED FOUR DAYS LATER AND CANNOT SEE MY PAYMENT HISTORY BUT I DO HAVE THE SCREEN SHOT WHERE I PAID MY BILL..WTH?

cece72
Member

PAID BILL WAS TERMINATED FOUR DAYS LATER I HAVE SCREEN SHOTS TO PROVE I PAID BUT CANNOT SEE MY PAYMENT HISTORY,,WHAT THE HELL?

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Re: PAID MY BILL WITH MY CREDIT CARD BUT WAS TERMINATED FOUR DAYS LATER AND CANNOT SEE MY PAYMENT HISTORY BUT I DO HAVE THE SCREEN SHOT WHERE I PAID MY BILL..WTH?

Loquat
Sr. Member

Have you made an attempt to contact VZW regarding this issue?

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Re: PAID MY BILL WITH MY CREDIT CARD BUT WAS TERMINATED FOUR DAYS LATER AND CANNOT SEE MY PAYMENT HISTORY BUT I DO HAVE THE SCREEN SHOT WHERE I PAID MY BILL..WTH?

Community Manager
Community Manager

Cece72,

This is extremely alarming to hear! I need some clarification to help. What do you mean by the bill was terminated? Do you mean your services were stopped? Do you have a prepay or a postpay account with us?

SarahO_VZW
Follow us on Twitter @VZWSupport

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