Re: Not receiving certain texts when I use texting apps other than Verizon Messages+

Joeyvegas
Member

No, I have not tried removing and re-adding the contacts because that is not what is causing the problem.  I've had 5-6 known contacts where I've missed their texts.  I should not have to remove and re-add contacts for the text messaging to work properly.  For all I know there are multiple other text messages from other people that I was missing that I may never know about.

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Re: Not receiving certain texts when I use texting apps other than Verizon Messages+

Community Manager
Community Manager

Joeyvegas,

 

If you're no longer using Message+, you will also want to ensure that you are no longer subscribed to the Integrated Messaging feature. You will need to set the Message+ application as the default to access this setting, but you can change when completed. See how by viewing the section "Syncing Messages Across Devices" by visiting our website here: https://www.verizonwireless.com/support/verizon-messages-faqs/#sync.

 

AdamG_VZW
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