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New Note 4 Issues re incoming emails

Member

Can someone explain what I'm doing wrong because for my new Note 4, incoming emails are not accompanied by a ringtone of any kind, but are instead silent.

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Re: New Note 4 Issues re incoming emails

Novice

I went to settings  then clicked on sound.  Under ring tones & notifications click on sound. Pick your ring tone. Then go to sound and adjust volume for your ringtone.

You should also have a flashing light for emails.

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Re: New Note 4 Issues re incoming emails

Novice

I went to settings  then clicked on sound.  Under ring tones & notifications click on sound. Pick your ring tone. Then go to sound and adjust volume for your ringtone.

You should also have a flashing light for emails.

View solution in original post

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Re: New Note 4 Issues re incoming emails

Member

Thanks -- I thought I already tried that, but will try it again. Thank you.

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Re: New Note 4 Issues re incoming emails

Novice

I clicked on done instead of add under ringtone.

Hope it works.

You're welcome.

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