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Need help with name change

Member

I need to change my name after a divorce. How do I go about doing this without going into a Verizon store? 

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Re: Need help with name change

Expert

They need to verify that you are who you say you are so as far as I know, you need to go to a corporate store get the name changed on the account. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Need help with name change

Member

Is there any way to do this without going to a store? I've been able to change my name with other accounts by sending documentation of the change. 

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Re: Need help with name change

Customer Support

kelgem333, are you in need of changing your full name on the account or just your last name? Will you still be the responsible party for the account?

 

 

 

AlanS_VZW

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