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Need Label to Return Old Phone

Member

I received my replacement phone but there was no return label included. I've searched the discussions and see where I'm supposed to go to print label but that did not help me.  What do I do now?  I've also read on here that if you go into a store they can't help you either.  I'm really getting suspicious. . .

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Re: Need Label to Return Old Phone

Customer Support

Maureen2u, I want to ensure you are able to return your device! Since you are having difficulty printing it, we can help you here. Please reply to my Direct Message, so I can help get a label out to you.


MichelleH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Need Label to Return Old Phone

Member

Thank you Michelle. My problem has been resolved. I decided to go into the

Verizon Wireless store and they did print out a label for me.

As a proud Verizon retiree my former employer disappoints me often but in

this case they fixed the problem (but I could have done without the extra

stress).

Thank you

On Oct 6, 2015 11:31 PM, "Verizon Wireless Customer Support" <

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