My Verizon plan change on app

CU1000
Member

So I've reached 99% of my data and I was trying to figure out how to upgrade my data plan and find out what the cost was. My data restarts tomorrow but I'd still like to use my phone. I went to upgrade and it showed me one price but after I submitted on the app I went to check on a computer browser and it didn't reflect the cost shown on the app. Has anyone else had trouble with the Verizon app not showing the correct plan cost?

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Re: My Verizon plan change on app

Community Manager
Community Manager

We definitely want you to be billed correctly CU1000. Lets take a look at the account and see what happened. Please reply to the Direct Message I sent you so I may further assist.


JohnB_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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