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My Verizon Home + Mobile Rewards - NOT WORKING

Member

Hi,

I've been trying for months to enroll in mobile + home rewards for the $20 monthly discount. However, anytime I go to enroll and upgrade from tier 2 to tier 3, the app errors out and says to try later. This has been going on for months and I am almost $50 behind on discounts. It's quite irritating when a company promises certain benefits, but cannot deliver. I hope someone can help me rectify this issue.

Thank you,

For reference, I've follow this instruction: https://www.verizon.com/support/mobile-home-rewards-faqs/

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Re: My Verizon Home + Mobile Rewards - NOT WORKING

Customer Support

smeal418  We certainly want to make sure you get the discount you are entitled to. Are you able authenticate the account? If so, please use the link we provided.

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Re: My Verizon Home + Mobile Rewards - NOT WORKING

Member

Curious, did support resolve this issue for you?

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Re: My Verizon Home + Mobile Rewards - NOT WORKING

Customer Support

We want to ensure your concerns are addressed, jacobnormal. How can we be of assistance? 

 

DanielleR_VZW

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