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  • Moto Z2 Play - getting double texts???
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Moto Z2 Play - getting double texts???
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SHOVELRAE1
SHOVELRAE1
Member
‎07-09-2018 11:28 PM

I just started getting double texts.  NEED TO STOP THEM - PLEASE HELP

I do not get the 3 vertical dots after clicking on Settings.

thank you

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Re: Moto Z2 Play - getting double texts???
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vzw_customer_support
vzw_customer_support
Customer Support
‎07-11-2018 11:33 PM

SHOVELRAE1,

 

We know how frustrating it can be to receive the same Text Message twice. We would love to look into this issue further. Is your phone up to date with the latest Software Version? What Messaging application do you use? Verizon Message+ or the Message application that came with your device?

 

YeseniaV_VZW

Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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