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Monthly Billing

EsMamaw
Member

I'm confused....I just received my bill for Oct-Nov and it's charging me again for the month. I'm a new customer and paid

the prorated for Sep-Oct plus I paid in advance for Oct-Nov....Why am I getting charged AGAIN for Oct-Nov??

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Re: Monthly Billing

rcschnoor
Sr. Leader

Check your bill again. Are you sure you are  getting charged for Oct-Nov this month or could it possibly be for Nov-Dec?

Verizon charges a month in advance. The dates for your billing cycle will be 1 month off from the service you are being charged.

For example, on my most recent bill, my billing period is September 16-October 15, but I am being charged for service from October 16-November 15.

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Re: Monthly Billing

rcschnoor
Sr. Leader

Check your bill again. Are you sure you are  getting charged for Oct-Nov this month or could it possibly be for Nov-Dec?

Verizon charges a month in advance. The dates for your billing cycle will be 1 month off from the service you are being charged.

For example, on my most recent bill, my billing period is September 16-October 15, but I am being charged for service from October 16-November 15.

Untitled-1.jpg

Re: Monthly Billing

EsMamaw
Member

Thank you so much!! Now I understand Smiley Happy

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