I have an unlimited wireless plan and fios gigibit. I get the following issue when enrolling in the rewards. Opps we ran into a problem. Sorry something went wrong while checking your eligibility. Come back later. This has been popping up for a week. Customer service doesn't know if it is a wireless issue or a fios issue anybody else have the same problem
Snowhunter, making sure you are able to easily sign up for our Rewards program is important. Allow us the opportunity to review the details. What steps have you taken to enroll in this rewards program?
Please follow this link https://vz.to/3cqd6Rh and reference number 1 from the second section to view the steps on how to enroll in this program.
Hi, I have the my Verizon app and a fios account login. After going to the Verizon app and clicking verizon up and then click join now under mobile plus home rewards. The error comes up and says opps we ran into a problem something went wrong checking your eligibility come back later. Is there a way to reset this. Thanks
Snowhunter, we certainly want you to enjoy the rewards program and apologize that you have come across issues. Is your My Verizon app up to date? You can check in your App/Play Store. If so, please try uninstalling the app and reinstalling it.
opps, we ran into a problem. Sorry, something went wrong while checking your eligibility for mobile + home rewards. Come back later so you can continue with enrollment.
It was been displaying this message everyday I check.
We want to ensure that you are able to enroll in this. Please clarify how far you are able to make it when following these steps:
Note: You must be either the Account Owner or an Account Manager on the mobile account and an authorized user for the Fios Home Internet account.