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Mobile Hotspot Throttling after 15GB - a few questions

Member

I have a couple of questions around throttling to 600KB after using 15GB on mobile hotspot. 

1. Once hitting the throttle, does it impact only that phone, or all phones on the plan?

2. Is the 15GB limit per phone, or per plan (all phones on the plan count towards one 15GB pool)?

Thanks!

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Re: Mobile Hotspot Throttling after 15GB - a few questions

Member

My understanding is that it is per phone line that has a plan that includes the 15 GB hotspot feature.  On my account, we have 3 lines that have plans that include the hotspot, so each gets its own 15 GB limit.

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Re: Mobile Hotspot Throttling after 15GB - a few questions

Customer Support

On the Mix and Match Unlimited plans, the mobile hotspot being throttled after 15GB, is per line. The plans are per line, as well, therefore, the mobile hotspot usage is based on that line's usage only. You can learn more here: https://www.verizonwireless.com/plans/unlimited/. BrittanyC_VZW

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