Highlighted

Missing edge upgrade return label

Member

Starting to get frustrated here. Upgraded to the Note 4 late last month (love it) and have not yet been able to return my Note 3. There was no return label in the box so I called Verizon and was told another would be mailed to me. Nothing came so i called again and got the same promise with the same result. Called Verizon again this evening as was told I can print one out on MyVerizon. However, the only label it will print is to return my NEW phone; no option for a label for the old one! I have only 7 days left before I will supposedly be charged for the old phone.

This is beyond ridiculous. I need a return label immediately. Someone please help.

Thank you

Labels (1)
0 Likes
Highlighted

Re: Missing edge upgrade return label

Member

Go immediately to a corporate Verizon location, and let the store manager fight this battle for you.