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If I buy a phone that says "Clean ESN and ready to activate on Verizon," can I use it on my plan?

DAEddwards
Member
‎07-11-2017 07:08 AM

If I buy a phone that says "Clean ESN and ready to activate on Verizon", can I use it on my plan?Replacement

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Re: Phone replacement

Ann154
Expert
‎07-11-2017 07:30 AM

You should be able to, but I would suggest verifying the IMEI/ESN prior to purchasing.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Phone replacement

Ann154
Expert
‎07-11-2017 07:30 AM

You should be able to, but I would suggest verifying the IMEI/ESN prior to purchasing.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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Re: Phone replacement

katrinan_vzw
Verizon Employee
‎07-13-2017 07:22 AM
DAEddwards, we do allow open devices on our network. When purchasing a device, you do want to make sure it can be used on your plan. I have a few questions. What's your current plan? What's the make/model you are looking at purchasing?


You can also check the device's ESN/IMEI number to ensure it will work on our network. Just click here:  http://vz.to/260MMaQ


KatrinaN_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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