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I want to add money to my account using my debit card but everytime I try it doesn't go through.Why?

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Is this a problem for anyone else?

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Re: I want to add money to my account using my debit card but everytime I try it doesn't go through.Why?

Sr. Member

Are you doing it online, through a phone call, through the vzw app? Are you inputting the correct card number, exp date, cvv code, and zip code for the card?

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