seinnhai, I know the importance of ensuring your concerns are resolved. While we don't curently have email contact informtion for customer support; we'd be glad to review your concerns. Here's a link to our Support page where you can reach us, directly http://bit.ly/yN1P80 What concerns are prompting you to reach out to managment? Please share details so we can do all we can to help.
TanishaS1_VZW
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