Thanks for removing my number and last name if it was you who did that! I
thought I was sending a private message. I don't know how these discussion
threads work or how to send a private message. Glad I didn't know my
account security code to post it on here...geeze!
You created your question on the Verizon Wireless Community forum which is visible to the public. Any and all replies are posted on the public forum even if you replied to the email notification of the post in the thread. If you read the header in the email notification, it clearly states it was created in a specific space and provides a link to the discussion.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.