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Re: I keep getting 1x

IPhoneMax
Member

Could you give me an example of corporate stores?

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Re: I keep getting 1x

MiiHere
Leader

An actual Verizon store; not a kiosk at the mall, not a best buy, not any place that says authorized dealer.

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Re: I keep getting 1x

tikibar1
Sr. Leader

You can do a search via this link:

Find a Store | Verizon Wireless Store Locator

As noted earlier, stores listed as Authorized Retailer are not Corporate stores.

Re: I keep getting 1x

Snn5
Sr. Leader

a.PNGNot Corporateb.PNGCorporate

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Re: I keep getting 1x

Community Manager
Community Manager
IPhoneMax,

You are correct, your phone is made for calls and should be working. It saddens me to learn that you have been unable to use your phone for the past week. Thank you for taking the steps that were provided to try to get service to the phone. Were you able to go into a direct store to get a new sim card? If so please let us know how the phone is working now? If you still have no service to the phone, please tap settings, general, and about to see if an update is available to the carrier settings.

TionnaB_VZW

Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Re: I keep getting 1x

IPhoneMax
Member

Thank you, I will be sure to get my new SIM card soon