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I cannot download the Excel format of my online bill for past months.

I used to be able to get the breakdown of the various taxes for voice, tv, and internet on the pdf bill.

Now, I can only get this detail on the online bill - excel format.

However, no matter what month I choose, I still download the current month's bill from Verizon.

I want the past bills, not the current bill!

This seems to be a glitch in the system. Please correct it immediately!

I tried different browsers and computers, and the result is the same.

This is definitely a glitch on your side.

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Re: I cannot download the Excel format of my online bill for past months.

Ann154
Expert

TV? If TV charges are on your Verizon bill, then you are asking your question in the wrong forum. You need the Verizon Residential forums instead. Verizon Forums – Welcome to the Verizon Fios® Community

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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