Highlighted

I am trying to retrieve my call log history

Ropruup
Member

I need help.  I need to see my call history for July of 2018.  I am getting nowhere.  Please help a senior citizen.

0 Likes

Re: Retrieving call log history

tikibar1
Sr. Leader

If you're logged into My Verizon as Account Owner/Manager, you have access to the past 18 months' worth of call logs/billing statements:

View Previous Bills

0 Likes

Re: I am trying to retrieve my call log history

Community Manager
Community Manager

Making sure you can view your call log from July of 2018 is a must, Ropruup. I know that I have needed to view my historical call logs in the past. I apologize that you have been having trouble in accomplishing this task, and I am happy to help. This is something that would be included with the PDF copy of your billing statement, which can be retrieved online. You have access to the last 18-months of billing statements, and here’s how to access them (Follow the steps listed under Download PDF and print – My Verizon Online): https://www.verizonwireless.com/support/download-billing-statement/

Let me know if this helps.

JosephE_VZW

0 Likes