How to pay prepaid bill with refill card thats already been loaded to my account?

isutton
Member

Already loaded the card to my account but can't find the option to apply the added funds to my prepaid bill. Please help!

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Re: How to pay prepaid bill with refill card thats already been loaded to my account?

Verizon Employee

I'm so sorry the funds haven't been applied to your bill. I would be frustrated as well. I recommend calling our friends at prepay directly at 888-294-6804. I'm sure they will get to the bottom of this quickly.

Thanks,

JoeL_VZW

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