How do I set up my Personal Hot Spot?

Okay, I'm like about to pull out my hair.

I want to set up my personal hotspot.

I have an iPhone 5

You go to settings > cellular > click on setup personal hot spot

It then gives you three choices:

Call

Website

Cancel

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Okay so I tried calling and they were unhelpful. I tried going to the website but it just directs you to the home website. I looked and looked and clicked on like every link possible and I couldn't find anything to add a personal hot spot to my plan or whatever I need to do.

Please. For the love of god. Please someone help me.

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Correct Answers

Re: How do I set up my Personal Hot Spot?

kaebfly
Leader

If you log in to My Verizon (or use the app) you should see "change features". Go down to "Data Hotspot Packages" and you should be able to add it there.

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Re: How do I set up my Personal Hot Spot?

kaebfly
Leader

If you log in to My Verizon (or use the app) you should see "change features". Go down to "Data Hotspot Packages" and you should be able to add it there.

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Re: How do I set up my Personal Hot Spot?

YOURE A BEAST! Thank you I love you <3 <3 <3

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Re: How do I set up my Personal Hot Spot?

kaebfly
Leader

Lol. You're welcome

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Re: How do I set up my Personal Hot Spot?

bonk70
Member

i have iphone 6s "cant connect to network" others in my house connect right to it 

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Re: How do I set up my Personal Hot Spot?

Community Manager
Community Manager

bonk70, I use my phone all the time at home and I would be lost if my phone would not connect to the network. I am here to help and we will get to the bottom of this. Are you referring to a home WiFi network or our cellular network? Are you able to connect in other places?  SantoC_VZW

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