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How do I pay my Verizon with a Canadian Credit Card without calling in?

Member

Im tired of being told Im sorry, Let me sent you to someone who will be able to help you.  2 hours later I still don't have my bill paid, and the problem persists.  Verizon does not accept a "postal code" in lieu of a "Zip Code"  For those that don't know the difference, this post is not for you.  Zip Code is a 5 digit number, whereas a Postal Code is a combined 6 character code with numbers and letters.  For Example. V2S 2E8 is a Postal Code in Canada.

The problem with Verizon is a non US credit Card cannot be used to pay a Verizon bill online, and 4 out of 5 customer service people don't know how to do it either.

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Re: How do I pay my Verizon with a Canadian Credit Card without calling in?

Community Manager
Community Manager

I'm sorry you are having so much trouble using your Canada address and credit card to pay your bill jerryjack. Since we are a U.S. Based company, majority of our customers who use our 3g and Lte network use U.S. credit cards so our system is not built to accept international addresses. Is there a U.S. address on your account with us or are you using prepaid?


Kinquana_VZW
Follow us on Twitter @vzwsupport

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Re: How do I pay my Verizon with a Canadian Credit Card without calling in?

Community Manager
Community Manager

I'm sorry you are having so much trouble using your Canada address and credit card to pay your bill jerryjack. Since we are a U.S. Based company, majority of our customers who use our 3g and Lte network use U.S. credit cards so our system is not built to accept international addresses. Is there a U.S. address on your account with us or are you using prepaid?


Kinquana_VZW
Follow us on Twitter @vzwsupport

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Re: How do I pay my Verizon with a Canadian Credit Card without calling in?

Sr. Member

I would suggest buying a cashiers check or money order (in USD) and then mailing it in.

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Re: How do I pay my Verizon with a Canadian Credit Card without calling in?

Member

Five years after this post - I found the solution (will work for using a Canadian credit card at gas pumps as well.  To convert your postal code to a billing zip - omit the three letters and add two zeros.  Example - my billing poastal code is L7E0M1 - I used 70100 and was successfull!

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Re: How do I pay my Verizon with a Canadian Credit Card without calling in?

Member

Actually - there is a solution.  To convert a postal code to a billing zip, use the three numbers from the postal code and add two zeros to complete the 5 digit billing zip:)

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Re: How do I pay my Verizon with a Canadian Credit Card without calling in?

Sr. Member

@byrdrjc wrote:

Five years after this post - I found the solution (will work for using a Canadian credit card at gas pumps as well.  To convert your postal code to a billing zip - omit the three letters and add two zeros.  Example - my billing poastal code is L7E0M1 - I used 70100 and was successfull!


Congrats on finding that solution, assuming it works.  How about creating a NEW thread with your findings instead of reviving a FIVE year old already ANSWERED post?  Someone searching for this issue and going to the CORRECT ANSWER would NOT see your response, unless they continued to read the thread.

...Just another VZW customer...trying to offer some assistance...
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Re: How do I pay my Verizon with a Canadian Credit Card without calling in?

Member

this didn't work for me

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Re: How do I pay my Verizon with a Canadian Credit Card without calling in?

Community Manager
Community Manager

grahamghayes, making sure you are aware of your payment options is important. We do want to make you aware that we do not accept Canadian/international credit cards as a form of payment. Please follow this link http://vz.to/2tvUA38 and reference number 2 to view the forms of payment that we accept.

 

SylviaT_VZW

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