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Re: How do I get my account unlocked!?

Member

Can you please help me too

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Re: How do I get my account unlocked!?

Community Manager
Community Manager

Having access to your account is certainly important and we are happy to assist. Are you locked out of your My Verizon account? StanleyC_VZW

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Re: How do I get my account unlocked!?

Member

I too am locked out due to forgetting the security code and password. I have reset my security code via the automated line and have currently waited 17 minutes on hold waiting to speak with a person to resolve the issue. Please help

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Re: How do I get my account unlocked!?

Community Manager
Community Manager

We understand that your time is valuable milnerjn and always want to ensure you receive the assistance you need. To clarify, were you able to get the account unlocked and log in? If not, what is happening when you try to access the account?

RashadM_VZW

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