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How do I get a copy of a chat transcript?

BODHRANBOB
Member

Just had my data usage updated today. Had an on line chat with a Verizon Rep. I was told i could have a copy of that complete dialog. How can I retrieve this?

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Re: How do I get a copy of a chat transcript?

Community Manager
Community Manager

We'd love to ensure any questions or concerns you may have with this plan change are resolved. What exactly were you needing the transcript for? Would it be proof of the plan change? Please clarify so we may proceed.

TylerK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: How do I get a copy of a chat transcript?

wothorizon
Member

What difference does it make for what reason the chat occurred? A customer wants a transcript, so give him a transcript!

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