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How do I get Verizon to let me change my online acct password?

STASTR77
Member

I am trying to change my to something stronger, but no matter what I put Verizon says it cannot be an easy to guess password.  Take note, the passwords meet all other requirements (7 of the 8 password rule requirements); uppercase, lowercase, numbers, special characters, etc. (requirements my current password do not meet).  But Verizon says they are all easy to guess.  I don't buy it.  There is no way the passwords I am trying to create are easy to guess.  And they are definitely not as easy to guess as my current password, yet I am being allowed to retain that one.  What is up with that?  Just let me change my password.

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Re: How do I get Verizon to let me change my online acct password?

deloused
Sr. Member

Does the password you're attempting to change to contain a complete word anywhere within it? (Regardless of case such as 'hurricane' / 'hurriCane') They consider those easy to guess. If you try a password without a complete word either by abbreviation, or adding numbers or special characters within it that should work. (for example- 'Hurric657*ane')

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