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How do I compare my data usage to previous months?

Member

I used to be able to monitor the usage on my account across 6/9/12 months.  Since they've instituted this new "summary" billing I can't find any of this information - only how many minutes I have left until the end of the month (not helpful).  How do I find the usage data that is comparable across months?  Thanks for your responses (in advance)!

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Re: Where's the useage comparison data?

Customer Support

We want you to be able to monitor and compare data usage at your convenience, vocpsych. I have 4 lines in my plan and I know how important it is to monitor all usage. Please login to your My Verizon account on your computer at this link to access our Data Utilization tool: vzw.com/DataUtilization


More ways to monitor your account’s activity can be found at this link: https://www.verizonwireless.com/support/tools-for-monitoring-usage/



AntonioC_VZW
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Re: Where's the useage comparison data?

Member

Still doesn't work.  SO I just removed all my data from the account.

 

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Re: Where's the useage comparison data?

Customer Support

Thank you for your patience. We want to get to the bottom of this! What specific problems are you having when you click the above link? What do mean by 'removed all your data'?

 

 

TabithaJ_VZW

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