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How do I close my account?

Member

I signed up for this service and was to receive 15% off of my billing. I was also to receive 100 dollars off of my bill for one month which never occurred. Now I am sick of being charged 130 to 150 dollars a month for the same service anyone else in this great country can get for $45. TO make matters even worse there is not even a signal where I live,Period.

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Re: How do I close my account?

Community Manager
Community Manager

armymedicm6,

We are sorry to  hear that you are wanting to disconnect your service with us. We want to make sure that you are being billed correctly. Do you receive your employee discount off of the data charges? What was the $100 credit for?

RobinD_VZW

Follow us on twitter @VZWSupport

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Re: How do I close my account?

Member

OBAMA phone! Get one, two, five!

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Re: How do I close my account?

Member

The $100 off was one of Verizon's promotions to buy a new phone/start a new plan. The 15% off was to be the military discount. Neither of which I ever received.

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Re: How do I close my account?

Community Manager
Community Manager

armymedicm6 We want to make sure you receive all of the necessary discounts. How long ago did you begin service? When did you provide us with the information for your military discount?


SheritaH_VZW
Follow us on Twitter
@VZWSupport

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