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How do I assign a name to an unidentified caller in my call logs?

Member

How do I assign a name to an unidentified caller in my minutes and text call logs?

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Re: View minutes used and call log

Customer Support

SASSYPRNCESS- I'd like to ensure you're able to take advantage of this feature. Clear your Cache and Cookies on your browser and log into your MyVerizon. Once logged in, follow this path:
My Usage > Select Line > Select Minutes > Click on the number.

-TylerK_Vzw

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Re: View minutes used and call log

Customer Support

Lucy5219,


We want to ensure we get you all the proper information that you need. Where specifically are you trying to change/add a name? You phone's call log, contacts, My Verizon?



ChristineJ_VZW
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If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: View minutes used and call log

Member

I am also having this issue. I used to see a blue hyperlink which I could click on and get the "Add Nickname" box. The links have disappeared now. I cannot add or change a nickname in the call log. How can I get this feature to work again? It stopped working in July. I have tried Firefox, IE and deactivated the pop up blocker.

Highlighted

Re: View minutes used and call log

Customer Support

SASSYPRNCESS- I'd like to ensure you're able to take advantage of this feature. Clear your Cache and Cookies on your browser and log into your MyVerizon. Once logged in, follow this path:
My Usage > Select Line > Select Minutes > Click on the number.

-TylerK_Vzw

View solution in original post

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Re: View minutes used and call log

Member

the new upgrade eliminated adding name to call logs

where did it go

you are no longer can do that,