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How can I get them to send alerts at a decent hour?

Mamawball
Member

They sent data usage alerts at 11:45 pm and then again at 6:30 am - any idea how to get them not to send them at these times?

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Re: How can I get them to send alerts at a decent hour?

Community Manager
Community Manager

Mamawball,

Receiving alerts can be a good and bad thing. I am sorry that you are receiving these at such strange hours. We send the alerts out as the reports get to us. We try to send them as close to Real Time as possible, but it is possible for there to be a delay. I do apologize greatly for any inconvenience that this may cause.


ErinW_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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